Registration Lookup

The Registration Lookup screen is used to search for registrations. The searchable fields will change depending on the database source you are searching. For example, if you are searching DMV's database, you can search by Plate, OwnerID, VIN, Decal #, or PIN (Personal Identification Number). The PIN is an additional lookup feature for our customers who use our renewal notices. Every renewal notice includes a PIN (also referred to as a lock box number or account number).

 

 

When you search the Town database, all the fields are available. For example, you can type the customer's last name into the Owner 1 text box and search for vehicles owned by anyone with this last name. It is important to note that if you are processing a registration as an online registration, you should be searching and using the information from DMV's database.

 

Also, if you need to look up all vehicles for a specific owner, click the Owner lookup button located next to the OwnerID text box. This will allow you to look up the owner by Last Name and Date of Birth. After you have found the owner and selected them, you will return to the Registration Lookup screen with the OwnerID field filled in. Click Search. The system will search and display all vehicles for this owner. Highlight the registration in the grid and click Select.